As the largest generation in North America, Millennials are dictating the standards of commerce across most industries. In the insurance space, the technology-driven expectations of Millennials are effectively being met by digital native insurance carriers. These disruptors are using tech to adapt to this generation’s policy needs, while providing the intuitive user experience Millennials expect. To help insurance carriers keep pace and improve retention with this influential generation, Invoice Cloud surveyed nearly 2,000 Millennial policyholders to better understand the heightened expectations of this demographic. Join this presentation to glean our 5 major insights from the research, including: Why Millennials are switching insurance providers and what they want in a new carrier What Millennials expect from a payment experience How Millennials prefer to make payments and interact with carriers
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